Liberty has discovered that building failures fall into 2 categories: High frequency-low consequence versus low frequency-high consequence. Most building failures are low frequency and do not have high consequence
Here is a short comparison of the 2 kinds of building failures:
Building failures of high frequency-low consequence usually include nuisance odors, comfort problems or minor damage which can often be handled by facility maintenance staff. This does not lead to serious damage, nor have a significant impact in building operations. In fact, these building failures may even disappear on their own.
On the other hand, building failures of low frequency-high consequence never resolve on their own. Occupants become frustrated and outraged at building ownership requiring resolution from the owner’s legal/risk management staff. This may lead to costly medical claims and litigation. Though these failures are infrequent, they are potentially devastating.
Do you agree that high consequence – low frequency building problems never resolve themselves?